Refund policy
Last updated: October 30, 2026
Custom Printed Products
Because our products are custom printed specifically for each customer, all sales of custom printed products are final once production has begun. This includes DTF transfers, UV-DTF transfers, gang sheets, and other personalized or custom-printed products.
We do not accept returns or issue refunds because of customer ordering errors, including incorrect sizes, quantities, artwork, spelling, colors, image placement, or files submitted incorrectly.
Customers are responsible for reviewing their artwork and order details before submitting an order.
Artwork & Print Quality
Customers are responsible for providing suitable, print-ready artwork. Low-resolution, pixelated, blurry, incorrectly sized, or otherwise poor-quality artwork may affect the finished product.
Colors displayed on monitors, phones, and other screens may vary from the final printed product. Minor variations in color are not considered defects.
When a customer approves, uploads, or submits artwork for production, LA Fast Print will produce the order based on the files and specifications provided.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, contains a manufacturing or printing defect, or we produced something different from what you ordered, please contact us as soon as possible after receiving your order.
Please include your order number, a description of the problem, and clear photographs showing the issue.
If we determine that LA Fast Print made an error, we may, at our discretion, reprint the affected product or provide an appropriate refund or store credit.
Cancellations
Orders may be cancelled only before production has begun.
Because we specialize in fast-turnaround custom printing, production may begin shortly after an order is placed. Once production has started, the order cannot be cancelled or refunded.
Returns
Do not return custom printed products without contacting us first.
If we authorize a return because of a production error or defective product, we will provide instructions regarding the return or disposal of the affected product.
Refunds
Approved refunds will be issued to the original payment method unless otherwise agreed. Processing times may vary depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the refund results from an error by LA Fast Print.
Contact
For questions about an order, cancellation, damaged product, printing issue, or refund, contact us at:
This policy does not limit any rights available to customers under applicable consumer protection laws.